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Frequently Asked Questions (FAQ)

Frequently Asked Questions (FAQ)

  • In progress

    • Installation

    Version

     

    Version

     

    Revit 2021

    Revit 2022

    Revit 2023

    Revit 2024

    No, Your Hysopt BIM Syncer models are not accessible via a Chrome browser

    The log files are stored by default in the ApplicationData folder instead of the installation folder located in Program Files.

    You can find this folder on following location C:\Users\Username\AppData\Roaming\Hysopt

    Go to Windows Settings > Apps > Installed apps and look for Hysopt BIM Syncer for Revit version 1.#.# . Click the more options button and select uninstall. Confirm the uninstall in the popup window.

     

    User interface

    Go to User settings:

     

    Change the default mouse button to pan by selecting the your preferred option.

    Use zoom-in or zoom-out buttons at the bottom of the window.

    The windows have the same functionality as dockable windows in Revit.

    See following Autodesk page for more information on how to dock : https://knowledge.autodesk.com/support/revit/getting-started/caas/CloudHelp/cloudhelp/2019/ENU/Revit-GetStarted/files/GUID-2FCA3097-36CC-4EED-B6BB-BAF431EC9475-htm.html

    This behavior can occur if Autodesk Revit was displayed on a monitor other than the primary monitor before you disabled multiple display support. A possible solution to resolve this issue, go to windows > settings > system > display > display resolution and change the display resolution to smaller resolution.

    Causes:

    1. You need to login into the Hysopt BIM Syncer to activate most of the buttons.
      See Start Hysopt BIM Syncer and log in

    2. If the version of your Hysopt BIM Syncer is out of date, you will need to install a newer version first
      See Purchase, installation, login and updates | Detection of new versions

    Mapping

    This can e.g. happen when you click on a BC, while you are in the Sync Views mode.
    Unfortunately this is a limitation of Revit. You just need to wait untill the highlighting is done, typically some seconds.

    You can :

    • lower the higlight time in the settings page

    • Disable the Sync Views mode when replacing Base Circuits

    Generate

    Yes, go to Manage > Project parameters

    and remove the Hysopt parameters

     

    Hysopt BIM Syncer and Revit

    The best way to explain the difference between the Hysopt BIM Syncer and the Hysopt Optimiser, is to explain the common functionality and the specific differences they have.

    Common

    BIM Syncer

    Optimiser

    Common

    BIM Syncer

    Optimiser

    Both the Hysopt Optimiser as the Hysopt BIM Syncer share the functionality to:

    Rapidly model P&ID schemes:

    • Fast P&ID modeler

    • BC methodology

    • Inspiration library

    • P&ID export to PDF and DXF

    • Digital Twin ready for calculation (use by Hysopt Optimiser)

    • …

    Calculations:

    • System check

    • Propagation of power, flows and temperature regimes

    • Pipe selection

    Specific BIM Syncer functionalities:

    • BIM & Hysopt model generation

    • Mapping

    • Validation

    • Synchronisation of system data

    • Synchronisation of building data

    • Synchronisation of calculation data from the Hysopt optimiser

    • Export P&ID & reports to Revit sheets

    • …

    Specific Optimiser functionalities:

    • Optimise components

    • Simulation

    • Partial load analysis

    • Sensitivity analysis

    • Pareto Analysis

    • …

    The changes will be detected when you re-validate.

    Errors might occur when you removed some items. The mapping in the Hysopt BIM Syncer might think they still exist.

    We take into account the components that are also present or have an equivalent in Hysopt.
    These are the components belonging to both specified:

    • types/categories

    • system classification

    Types/ categories

    System Classification

    Types/ categories

    System Classification

    • pipes

    • analytical connections

    • pipe fittings

    • mechanical equipment

    • spaces

    • SupplyHydronic

    • ReturnHydronic

    Following system classifications are not taken into account:

    System Classification

    System Classification

    • UndefinedSystemClassification

    • SupplyAir

    • ReturnAir

    • ExhaustAir

    • OtherAir

    • DataCircuit

    • PowerCircuit

    • Telephone

    • Security

    • FireAlarm

    • NurseCall

    • Controls

    • Communication

    • CondensateDrain

    • Sanitary

    • Vent

    • Storm

    • DomesticHotWater

    • DomesticColdWater

    • Recirculation

    • OtherPipe

    • FireProtectWet

    • FireProtectDry

    • FireProtectPreaction

    • FireProtectOther

    • SwitchTopology

    • Fitting

    • Global

    • PowerBalanced

    • PowerUnBalanced

    • CableTrayCondui

    Hysopt BIM Syncer can take Pipe placeholders and analytical connections into account.

    Enable volume computations in Revit as explained in: https://knowledge.autodesk.com/support/revit/learn-explore/caas/CloudHelp/cloudhelp/2020/ENU/Revit-Model/files/GUID-84D8BC77-AAF3-4F45-B77E-58E35858D3AA-htm.html

    Connector of tee fitting is not connected (disconnects)

    In case of a disconnect, the BIM syncer will handle it as a fitting with two connectors, so it will not handle it as a Tee-point.

    In this case, the pipe segments primary and secondary from the T-point, will all be handled as ONE branch

    Cap open end of tee fitting

    1. Pipe is connected to tee fitting which is capped with a pipe cap

    2. Tee fitting is connected with a pipe cap

    BIM Syncer will handle that branch as a dead-end branch, and it will handle the fitting (from a hydraulic perspective) as a fitting with two connectors, so it will not handle it as a Tee-point.

    In this case, the pipe segments primary and secondary from the T-point, will all be handled as ONE branch

    A non-capped pipe is connected

    If a non-capped pipe is connected, then the BIM Syncer will handle it as a fitting with three connectors. It is assumed that this pipe is not fully modelled and needs additional pipe segments, fittings, and components.

    In this case, the pipe segments connected to the T-point will be handled as three different branches, seperated by the fitting

    Pipe caps have been removed.

     

    Solution:

    Work through the following troubleshooting steps:

    1. look into the log file and see if there is a message that helps you further.

    2. look into the Windows Event viewer and see if there is a message that helps you further.

    3. collect as much info as possible and contact your reseller. Check our support page.

    Hysopt BIM syncer can work with a central model.

    There are two situations:

    1. Revit model is linked to a Hysopt model before central model creation

    2. Revit model is not linked to a Hysopt model before central model creation

    every user with a local copy is able to overwrite the Hysopt model.