No, Your Hysopt BIM Syncer models are not accessible via a Chrome browser

The log files are stored by default in the ApplicationData folder instead of the installation folder located in Program Files.

You can find this folder on following location C:\Users\Username\AppData\Roaming\Hysopt

Go to User settings:

Change the default mouse button to pan by selecting the your preferred option.

Use zoom-in or zoom-out buttons at the bottom of the window.

The windows have the same functionality as dockable windows in Revit.

See following Autodesk page for more information on how to dock : https://knowledge.autodesk.com/support/revit/getting-started/caas/CloudHelp/cloudhelp/2019/ENU/Revit-GetStarted/files/GUID-2FCA3097-36CC-4EED-B6BB-BAF431EC9475-htm.html

This behavior can occur if Autodesk Revit was displayed on a monitor other than the primary monitor before you disabled multiple display support. A possible solution to resolve this issue, go to windows > settings > system > display > display resolution and change the display resolution to smaller resolution.

Causes:

1. You need to login into the Hysopt BIM Syncer to activate most of the buttons.
   See Start the BIM Syncer and log in

2. If the version of your Hysopt BIM Syncer is out of date, you will need to install a newer version first
   See https://hysopt.atlassian.net/wiki/spaces/HBF/pages/3033300993/Installation+of+the+BIM+Feeder+plugin#Detection-of-new-versions

Enable volume computations in Revit as explained in: https://knowledge.autodesk.com/support/revit/learn-explore/caas/CloudHelp/cloudhelp/2020/ENU/Revit-Model/files/GUID-84D8BC77-AAF3-4F45-B77E-58E35858D3AA-htm.html

The best way to explain the difference between the Hysopt BIM Syncer and the Hysopt Optimiser, is to explain the common functionality and the specific differences they have.

We take into account the components that are also present or have an equivalent in Hysopt.
These are the components belonging to both specified:

• types/categories

• system classification

Following system classifications are not taken into account:

Hysopt BIM Syncer can take Pipe placeholders and analytical connections into account.

Connector of tee fitting is not connected (disconnects)

In case of a disconnect, the BIM syncer will handle it as a fitting with two connectors, so it will not handle it as a Tee-point.

Cap open end of tee fitting

1. Pipe is connected to tee fitting which is capped with a pipe cap

2. Tee fitting is connected with a pipe cap

BIM Syncer will handle that branch as a dead-end branch, and it will handle the fitting (from a hydraulic perspective) as a fitting with two connectors, so it will not handle it as a Tee-point.

A non-capped pipe is connected

If a non-capped pipe is connected, then the BIM Syncer will handle it as a fitting with three connectors. It is assumed that this pipe is not fully modelled and needs additional pipe segments, fittings, and components.

Solution:

Work through the following troubleshooting steps:

1. look into the log file and see if there is a message that helps you further.

2. look into the Windows Event viewer and see if there is a message that helps you further.

3. collect as much info as possible and contact your reseller. Check our support page.

If you enable the Sync Views mode, click on a Hysopt Base Circuit, and subsequently press CTRL-H to replace this Base Circuit, Revit sometimes intercepts the command to show annotations on the menubar. The Replace Base Circuit functionality of Hysopt is not loaded.

Unfortunately this is a Revit limitation that cannot be fixed.
However, there are some workarounds to avoid it :

• don’t click too quickly on different hysopt Base Circuits
  (give Revit the time to sync the view and highlight the Revit element before clicking on the next Base Circuit)

• lower the higlight time in the settings page to 1 second

• Disable the Sync Views mode when replacing Base Circuits