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Installation

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titleWhy are most of the buttons in the tab of the Hysopt BIM Syncer disabled?

Causes:

  1. You need to login into the Hysopt BIM Syncer to activate most of the buttons.
    See Start Hysopt BIM Syncer and log in

  2. If the version of your Hysopt BIM Syncer is out of date, you will need to install a newer version first
    See https://hysopt.atlassian.net/wiki/spaces/HBF/pages/3033300993/Installation+of+the+BIM+Feeder+plugin#Detection-of-new-versions

Mapping

If you enable the Sync Views mode, click on a Hysopt Base Circuit, and subsequently press CTRL-H to replace this Base Circuit, Revit sometimes intercepts the command to show annotations on the menubar. The Replace Base Circuit functionality of Hysopt is not loaded.

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titleIn Sync Views mode, Revit sometimes intercepts the It is not possible to replace a base circuit ("CTRL-H" command. Instead of showing the replace Base Circuits dialog, Revit annotates the menubar.
) while Revit is highlighting an object. Instead you hear a Microsoft Windows sound.

This can e.g. happen when you click on a BC, while you are in the Sync Views mode.
Unfortunately this is a limitation of Revit limitation that cannot be fixed.
However, there are some workarounds to avoid it :

don’t click too quickly on different hysopt Base Circuits
(give Revit the time to sync the view and highlight the Revit element before clicking on the next Base Circuit)

. You just need to wait untill the highlighting is done, typically some seconds.

You can :

  • lower the higlight time in the settings page to 1 second

  • Disable the Sync Views mode when replacing Base Circuits

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titleWhich Revit components are taken into account by the Hysopt BIM Syncer?

We take into account the components that are also present or have an equivalent in Hysopt.
These are the components belonging to both specified:

  • types/categories

  • system classification

Types/ categories

System Classification

  • pipes

  • analytical connections

  • pipe fittings

  • mechanical equipment

  • spaces

  • SupplyHydronic

  • ReturnHydronic

Following system classifications are not taken into account:

System Classification

  • UndefinedSystemClassification

  • SupplyAir

  • ReturnAir

  • ExhaustAir

  • OtherAir

  • DataCircuit

  • PowerCircuit

  • Telephone

  • Security

  • FireAlarm

  • NurseCall

  • Controls

  • Communication

  • CondensateDrain

  • Sanitary

  • Vent

  • Storm

  • DomesticHotWater

  • DomesticColdWater

  • Recirculation

  • OtherPipe

  • FireProtectWet

  • FireProtectDry

  • FireProtectPreaction

  • FireProtectOther

  • SwitchTopology

  • Fitting

  • Global

  • PowerBalanced

  • PowerUnBalanced

  • CableTrayCondui

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titleAre Pipe placeholders and analytical connections supported?

Hysopt BIM Syncer can take Pipe placeholders and analytical connections into account.

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titleRevit and/or the Hysopt BIM Syncer crashes without any further notice

Solution:

Work through the following troubleshooting steps:

  1. look into the log file and see if there is a message that helps you further.

  2. look into the Windows Event viewer and see if there is a message that helps you further.

  3. collect as much info as possible and contact your reseller. Check our support page.

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titleCan Hysopt BIM Syncer work with a central model when using Local collaborate or BIM collaborate?

Hysopt BIM syncer can work with a central model.

There are two situations:

  1. Revit model is linked to a Hysopt model before central model creation

  2. Revit model is not linked to a Hysopt model before central model creation

every user with a local copy is able to overwrite the Hysopt model.

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